We are looking for a skilled Electoral Services Administration Officer to join our Electoral Services and Civic team.

This is an exciting opportunity to deliver excellent Electoral Services to Wyre residents and provide high-level support to the Electoral Registration Officer (ERO) and the Returning Officer (RO) in the administration of all elections and referendums in the borough.

You will also support the Mayors civic officer in managing the day-to-day diary of the Mayor and delivering annual events, and the Democratic Services team on an ad-hoc basis with council proceedings.

About the role
In this challenging and varied role you will:

• Assist with planning and delivery of all elections, referenda and governance reviews
• Maintain the Electoral register
• Process applications for postal votes, Voter ID and overseas electors
• Help deliver the annual canvass
• Review and process annual postal vote renewals
• Deal with elector queries by phone and e-mail
• Learn how to maintain and update the Councils Electoral and Civic website content
• Attend in-house and external training to develop your skills in the role
• Co-manage the Mayoral diary, and assist in delivering annual events, such as Remembrance Sunday service, Annual Council and flag raising ceremonies
• Adhere to GDPR regulations to ensure the protection of elector data.

We’re seeking someone who is:

• An excellent communicator with strong customer service skills, both written and spoken
• Willing and able to work unsocial hours:  evenings, weekend & flexible working as required during busy election periods. 
• A collaborative team player who can also work independently
• Experienced in local government administrative roles, ideally in an elections environment, although this is not essential
• Willing to develop - making every effort to access learning opportunities

Our values
At Wyre Council, our values are at the heart of everything we do. We are:

• Professional – taking pride in delivering high-quality services
• Innovative – embracing change and new ideas
• Collaborative – working together as one team
• Customer focused – putting our residents at the centre of what we do

What we offer
A supportive and friendly working environment

• Opportunities for professional development in administrative and digital skills
• Flexible working arrangements
• A generous annual leave allowance
• Free onsite parking
• The chance to contribute to meaningful work that benefits our communities

Additional information

• Occasional evening and out-of-hours working may be required
• Wyre Council operates a non-smoking policy