Wyre Council Vacancies

Customer Operations Assistant

2026-06-01T11:05:00+01:00

Customer Operations Assistant
18.5 per week
Hourly Rate: £12.85 per hour

About Us:
Marine Hall is a vibrant and dynamic venue dedicated to delivering exceptional experiences for our audiences and customers. We are seeking a dedicated and enthusiastic Customer Operations Assistant to join our team and support our front of house operations.

Job Purpose:
As a Customer Operations Assistant, you will be responsible for delivering an excellent experience for all visitors at Marine Hall. Under the supervision of the Customer Operations Managers, you will ensure a consistently high standard of service and actively promote tickets, goods and services during each customer interaction. This is an exciting opportunity to step into venue operations, learn skills in retail, ticketing, event delivery and hospitality with real prospects for career development within an exciting cultural location.

Key Responsibilities:
• Deliver a high standard of customer care.
• Play an active part in achieving venue sales targets by maximising customer interaction and providing feedback to line managers.
• Ensure all customer feedback is received and escalated as necessary.
• Maintain high standards of venue marketing and presentation.
• Support efficient venue changeovers.
• With appropriate training, support the box office to manage show incoming.

Qualifications:
Good level of literacy and numeracy (Essential)

Skills:
• Excellent attention to detail (Essential)
• Understanding of a ticketing system (Desirable)
• Good knowledge of event operations (Desirable)

Experience:
• Experience of working in a busy customer-facing environment (Essential)
• Experience of ticketing systems (Desirable)
• Experience of managing priorities (Essential)

Additional Requirements:
Willingness to work unsociable hours, including evenings and weekends (Essential)

The role includes weekend and evening work, with opportunities for overtime and rotas provided 3 weeks in advance.

Around 50% of time may be spent with the housekeeping team maintaining cleanliness of the venue with the remainder across customer facing functions to include box office, sales and show setup.

How to Apply:
To apply online and for more information about this vacancy, please visit our web-site www.wyre.gov.uk

Closing date: 14 June 2026
Interviews in Fleetwood 23 June 2026

Senior Electoral Services Officer

2026-05-22T16:57:00+01:00

About the Role

Wyre Council is seeking an experienced and motivated Senior Electoral Services Officer to play a key role in delivering elections, maintaining the electoral register, and supporting civic and mayoral functions. This role supports the Returning Officer in delivering elections and referendums and may act as Deputy Returning Officer when required.

Key Responsibilities

• Support delivery of all elections including Parliamentary, County, District and Parish elections
• Maintain and manage the electoral register in line with legislation
• Assess and determine voter registration applications including complex cases
• Lead annual household canvass and registration activities
• Manage Electoral Services Administration Officer and temporary staff
• Oversee electoral IT systems such as Xpress
• Deliver training for election staff and canvassers
• Monitor budgets and support reporting requirements
• Lead engagement to increase democratic participation
• Support mayoral and civic events such as Annual Council and Remembrance Sunday

About You

• AEA Foundation in Electoral Administration (essential)
• GCSEs or equivalent in English and Maths (essential)
• Experience in electoral services within local government
• Knowledge of electoral processes and legislation
• Experience using electoral systems such as Xpress
• Strong organisational and communication skills
• Ability to work under pressure and meet strict deadlines
• Understanding of GDPR and handling sensitive data

What’s in it for you

• Flexi time and the option to work remotely part of the week as agreed with your line manager.
• Free parking on site.

• Generous annual leave allowance. A minimum of 24 days (pro rata) in addition to all bank holidays, rising to 26 days after four years and 29 days after five years local government service.
• Future development – face to face and virtual courses in line with your developmental goals.
• Employee wellbeing support.
• A local government pension scheme, with generous employer contribution.
• The opportunity to work for the local community and make a difference.

Planning Solicitor

2026-03-27T14:00:00+00:00

Wyre Council is seeking an experienced Planning Solicitor to join our Legal Services team. This is an excellent opportunity to work on a wide range of high-profile planning matters, supporting the Council’s planning functions and wider corporate objectives.

About the role

You will contribute to the delivery of a comprehensive and high-quality legal service, with a particular focus on planning law. The role involves managing a varied and complex caseload and providing pragmatic, solution-focused legal advice to officers and members.

Key responsibilities include:

• Advising Planning Committee and other committees as the Council’s legal advisor

• Drafting and negotiating Section 106 agreements

• Drafting enforcement notices and advising on planning enforcement matters

• Representing the Council in court and at inquiries where required

• Providing legal advice to planning and other client departments

• Drafting instructions to Counsel and attending meetings as appropriate

• Supporting the development of the Legal Services team and contributing to the Council’s wider objectives

Depending on experience, you may also advise on related areas such as commercial property, contracts, procurement, licensing or litigation.

About you

You will be a qualified solicitor with demonstrable experience in planning law. You will be confident handling your own caseload and able to work effectively with minimal supervision while contributing positively to a team environment.

You will have:

• Proven experience in planning law

• Strong written and verbal communication skills

• Ability to build effective working relationships with officers, members and stakeholders

• A pragmatic, solutions-focused approach and ability to work under pressure

• High levels of IT literacy, including Microsoft Office

• Experience of working within a local authority legal service and broader public sector law experience would be advantageous but is not essential.

Our values

At Wyre Council, our values are central to everything we do. You will be expected to demonstrate behaviours that reflect being professional, innovative, collaborative and customer-focused, helping us deliver excellent services to our communities.

What’s in it for you

• Flexi time and the option to work remotely part of the week as agreed with your line manager.

• Free parking on site.

• Generous annual leave allowance. A minimum of 24 days (pro rata) in addition to all bank holidays, rising to 26 days after four years and 29 days after five years local government service.

• Future development – face to face and virtual courses in line with your developmental goals.

• Employee wellbeing support.

• A local government pension scheme, with generous employer contribution.

• The opportunity to work for the local community and make a difference.

To apply online and for more information about this vacancy, please visit our website www.wyre.gov.uk

Please note, we reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. You are therefore encouraged to submit your application as soon as possible.

Wyre Borough Council Talent Pool

2023-01-16T09:29:00+00:00

Working at Wyre Council can be extremely rewarding with a variety of opportunities to progress and develop your career.

We offer a range of rewards and benefits including competitive local government salary, excellent pension benefits, hybrid working, free onsite parking and extensive personal development opportunities that allow you to develop and grow.

If you want to work for an organisation that’s committed to making a real difference to residents, then register your interest with us today by joining our talent pool.